FAQ

  • How does the placement process work?

    We begin with a family consultation to understand your needs and preferences. Once you’ve selected your pricing package and signed the agency agreement, we create a tailored job posting and begin candidate outreach. You’ll receive profiles and can schedule interviews with your top picks. Once a candidate is selected, we assist with contract preparation, onboarding, and continued support.

  • How long does the hiring process usually take?

    Timelines vary depending on your needs, but most placements are completed within 4 to 8 weeks. We move quickly without sacrificing quality!

  • What happens if the nanny doesn’t work out?

    Each placement package includes a guaranteed replacement period. If the match ends during that window, we’ll reinitiate the search and find you a replacement at no additional cost!

  • What makes your agency different from others?

    We prioritize meaningful matches and long-term satisfaction. Our founder is a former career nanny who deeply understands both sides of the placement. We offer hands-on support throughout the process and ensure both parties are set up for success!

  • Do you offer support after the placement is made?

    Yes! We’re always available for post-placement support, including contract adjustments, conflict resolution, or guidance on employer responsibilities.

  • What benefits should I offer my nanny?

    Common benefits include guaranteed hours, paid time off, sick days, paid holidays, overtime pay, mileage reimbursement (if driving), and an annual bonus. We’ll help you tailor a benefits package that aligns with industry standards!

  • Is worker’s compensation insurance required?

    In New York State, yes! If your nanny works 40 or more hours per week, you're required to carry workers'’ compensation. For part-time employees, it’s strongly recommended.

  • Should I pay my nanny on the books?

    Always! Legal payroll protects both parties and is required by law. We partner with payroll services that make tax compliance easy and affordable! Bonus: You may also qualify for tax savings.